Jeff Bezos said:
“If you build a great experience, customers tell each other about that. Word of mouth is very powerful.”
We’ve been Fitness coaches for the past decade and have worked with thousands of clients all over the world helping them Look Better, Feel Better, and Perform Better!
One of our biggest successes besides getting the client their desired results, has been showering them with customer experiences.
Taking them through a coaching experience to where they are treated like a RITZ CARLTON like experience, making them feel special, a part of something meaningful, and actually caring about them as human beings.
That’s why we are PUMPED to share our “8 ways to Communicate with your online fitness coaching clients and How To Give Your Coaching Clients The Best Experience, Retain Them, and Get More Referrals."
So, you can get them better results, give them the best experience, retain them long term, and have them rave about you which will lead to more referrals and business.
IN THIS EPISODE, YOU WILL LEARN:
• The key difference with Customer service vs Customer experience and why you as the coach needs to focus on the customer experience
• How to increase the LTVC (Life Time Value of a Customer), retain them, and get more referrals
• The 8 ways you can communicate with your online fitness coaching clients starting today
Follow us on Instagram www.instagram.com/chrisandericmartinez/ and checkout the full show notes at
www.liveadynamiclifestyle.com/podcast/ep…referrals/
I’m excited to share this incredible and impactful podcast episode with you 😊
P.S. Make sure to grab our FREE gift for you on “12 STEPS TO AN EXCELLENT CUSTOMER JOURNEY” IN THE SHOW NOTES www.liveadynamiclifestyle.com/podcast/ep…referrals/
-Eric